Common emergency drain services problems
- ✓ Sewage backing up into the property
- ✓ Overflowing manholes and drains
- ✓ Flooding from blocked surface drains
- ✓ Collapsed drains and sunken ground
- ✓ Slow drains at high tide
A drainage emergency means sewage in the house, flooding from a blocked drain or an overflowing manhole. Because these carry a health risk, use the 24/7 online enquiry form and say clearly what is happening.
Brightlingsea is a small port town on the Colne Estuary, south-east of Colchester. Homes near tidal water may notice slower drainage at high tide, so note when a problem gets worse.
Keep people and pets away from sewage, and wash your hands after any contact. Stop using toilets, sinks and washing machines, because every flush adds to the flooding. If water is near electrical sockets or fittings, switch off the electricity at the consumer unit, but only if it is safe to reach it. Never touch a wet or damaged consumer unit.
Avoid flushing and running taps, because every flush adds to the backup. The water may go down as the tide falls, but the cause remains. A plumber can then assess non-return valves and any damage to the pipes. Mention the tide state when the problem began, because the plumber can then compare it with the tide tables.
We cover the harbour, the High Street and the church area. Older homes may have drains of mixed age. Where a drain outfall sits low, a high tide may slow it, so connected drains can back up for a time.
For the method in full, read our guide to emergency drain services. Wider background sits on the Brightlingsea drainage page, while the Colchester drainage page covers the main town. You may also want drain repairs in Brightlingsea.
Waste rising indoors, flooding at high tide or a manhole that overflows would all be urgent. If the problem follows the tide, say so, because that points to a covered outfall.
Homes near tidal water may notice slower drains at high tide. Non-return valves can stop backflow in some set-ups, so ask the plumber whether one would suit your home.