Common emergency drain services problems
- ✓ Sewage backing up into the property
- ✓ Overflowing manholes and drains
- ✓ Flooding from blocked surface drains
- ✓ Collapsed drains and sunken ground
- ✓ Ageing pipes in older homes
A drainage emergency means sewage in the house, flooding from a blocked drain or an overflowing manhole. Because these carry a health risk, use the 24/7 online enquiry form and say clearly what is happening.
People often call Colchester Britain's oldest recorded town. Camulodunum was the first capital of Roman Britain. Work underground in the historic centre can therefore meet old remains. Anglian Water is the sewerage company here.
Keep people and pets away from sewage, and wash your hands after any contact. Stop using toilets, sinks and washing machines, because every flush adds to the flooding. If water is near electrical sockets or fittings, switch off the electricity at the consumer unit, but only if it is safe to reach it. Never touch a wet or damaged consumer unit.
Because some older drains carry foul and surface water together, flooding can include sewage. Keep children and pets away and stop using water. If the flooding comes from a public sewer, the sewerage company, Anglian Water, is responsible for that pipe.
Homes in a town this old vary a great deal in age. Older homes may have clay or cast iron drains, while newer ones often have plastic. Each material needs its own care, so the best method can change from street to street. We cover areas such as the Dutch Quarter, Greenstead, Shrub End, the Garrison and Severalls.
Read about emergency drain services in detail, or look at the Colchester drainage hub for local background. Although each fault differs, drain repairs in Colchester often follows.
Sewage in the house, a flooded gully or an overflowing manhole all count. Heavy rain can push some older drains over their limit, therefore say what you see.
Heavy rain can overload drains in any town. Some older drains carry foul and surface water together, so they can struggle in a storm. If sinks or gullies back up only in wet weather, tell us, because that pattern helps the plumber find the cause.