Common emergency drain services problems
- ✓ Sewage backing up into the property
- ✓ Overflowing manholes and drains
- ✓ Flooding from blocked surface drains
- ✓ Collapsed drains and sunken ground
- ✓ Mains drains, soakaways or septic tanks
A drainage emergency means sewage in the house, flooding from a blocked drain or an overflowing manhole. Because these carry a health risk, use the 24/7 online enquiry form and say clearly what is happening.
Marks Tey is a village west of Colchester, at the junction of the A12 and A120. We cover the area around the railway station and church, the estates and nearby Little Tey.
Keep people and pets away from sewage, and wash your hands after any contact. Stop using toilets, sinks and washing machines, because every flush adds to the flooding. If water is near electrical sockets or fittings, switch off the electricity at the consumer unit, but only if it is safe to reach it. Never touch a wet or damaged consumer unit.
Hold off on the taps and the toilet until help arrives. Describe where the problem is and how to reach it, since that lets the visit plan access. Pets and children should stay clear of any sewage. Name the road and the nearest junction, so a Marks Tey visit can head straight to the right place.
Drains of different ages may sit side by side. Older pipes can be clay, while newer ones are often plastic. Homes away from the mains may use soakaways or septic tanks. A camera survey shows which you have. Owners who are unsure should send a short description of the garden, the drain covers and any smells, because those clues point to the system type.
Use the Marks Tey drainage guide for wider context, while the emergency drain services guide sets out the method. Since many jobs start with one fault and reveal another, drain repairs in Marks Tey is a useful next read. The Colchester drainage guide covers the main town.
Any sewage backup, flooded gully or overflowing septic tank counts as urgent. Say if your property has private drainage, because that changes the response.
Some do, since properties away from the mains may use soakaways or septic tanks. Tell us what you have when you enquire.