Common emergency drain services problems
- ✓ Sewage backing up into the property
- ✓ Overflowing manholes and drains
- ✓ Flooding from blocked surface drains
- ✓ Collapsed drains and sunken ground
- ✓ Tree roots near older pipes
A drainage emergency means sewage in the house, flooding from a blocked drain or an overflowing manhole. Because these carry a health risk, use the 24/7 online enquiry form and say clearly what is happening.
Tiptree is a large village south-west of Colchester, best known for Wilkin and Sons, the jam makers. Farmland surrounds it. Where trees and hedges grow near a drain, roots may find their way in.
Keep people and pets away from sewage, and wash your hands after any contact. Stop using toilets, sinks and washing machines, because every flush adds to the flooding. If water is near electrical sockets or fittings, switch off the electricity at the consumer unit, but only if it is safe to reach it. Never touch a wet or damaged consumer unit.
Keep water use low until help arrives, since every flush adds to the problem. Roots can cause sudden blockages in older pipes, but a collapse is also possible. Describe what you can see, such as the water level in the chamber. Name the road in Tiptree and the nearest landmark, so help can find the property.
Homes of different ages use different pipe materials. Older pipes can crack or shift at the joints, which lets roots in. Newer plastic pipes can have faults too, so the plumber checks the material first. A camera survey shows what lies below ground.
Our emergency drain services service page explains each method and when it suits. For the whole area, see drainage services in Tiptree. Nearby, Colchester drainage services follow the same approach. Because faults often overlap, drain repairs in Tiptree may help too.
A garden gully that floods, sewage near the back door or a manhole that overflows would all qualify. On rural plots, say where the nearest cover sits, since access can be tricky.
Roots can grow into small cracks and joints in a pipe, then thicken and cause blockages. A CCTV survey can show whether roots are the cause, so it is a sensible first step.