Common emergency drain services problems
- ✓ Sewage backing up into the property
- ✓ Overflowing manholes and drains
- ✓ Flooding from blocked surface drains
- ✓ Collapsed drains and sunken ground
- ✓ Drains backing up in heavy rain near the river
A drainage emergency means sewage in the house, flooding from a blocked drain or an overflowing manhole. Because these carry a health risk, use the 24/7 online enquiry form and say clearly what is happening.
Witham is a market town on the River Brain, west of Colchester. We cover Newland Street, Chipping Hill and the estates around the edges of the town.
Keep people and pets away from sewage, and wash your hands after any contact. Stop using toilets, sinks and washing machines, because every flush adds to the flooding. If water is near electrical sockets or fittings, switch off the electricity at the consumer unit, but only if it is safe to reach it. Never touch a wet or damaged consumer unit.
Non-return valves can stop sewage flowing back into a property when outfalls run slowly, and a plumber can assess whether your system needs one. Until then, keep water use to a minimum and keep children away from the affected area.
Homes near a river may see drains back up in heavy rain. When a river rises, drain outfalls can work less well, so drains may surcharge. Older homes may have clay pipes, while newer ones often have plastic.
Local detail lives on the Witham drainage hub, and the Colchester drainage hub covers the nearby town. Since problems often overlap, drain repairs in Witham may also apply, and the emergency drain services page has the full method.
Sewage indoors, street flooding or a manhole that overflows would all qualify. After heavy rain, say if the river is high, because backflow may be the cause.
Homes near a river can see drains surcharge in heavy rain when the river level rises. If problems follow wet weather, a plumber can assess whether a non-return valve would help, although a survey comes first.