Drain flooding needs professional help to protect your property and your health. Water can flood gardens, driveways, basements and ground-floor rooms when drains block, collapse or fill up in heavy rain. The damage goes beyond surface water.
Water from foul drains carries germs and poses serious health risks. It can ruin carpets, flooring and plaster. If water is near electrical sockets or fittings, switch off the electricity at the consumer unit, but only if it is safe to reach it. Never touch a wet or damaged consumer unit.
Pumping out standing water, jetting to clear the blockage and containment can all be part of the response. Once the flooding is under control, the plumber finds and fixes the drain fault that caused it. That might be a blocked pipe, a collapsed section, tree roots or poor surface water drainage.
The plumber can also advise on preventing future flooding. For example, non-return valves can stop water flowing back into the property. Meanwhile, our guide to what to do in an emergency drain problem covers the first steps.
The work after a flood depends on how severe it is. Pumping, jetting and emergency repairs may all be needed, since each drainage failure differs. Request a quote online and describe the problem; the plumber will discuss the job with you.
Send an urgent enquiry through our 24/7 online enquiry form and describe what is happening. Do not wait for the problem to get worse.
If it is safe, move valuable items away from floodwater. If water is near electrical sockets or fittings, switch off the electricity at the consumer unit, but only if it is safe to reach it. Never touch a wet or damaged consumer unit. Do not wade through floodwater that may contain sewage.
That depends on your policy. Check your policy wording and excess, and contact your insurer to find out what is covered.